📦 Refund & Shipping Policy

Effective Date: January 5, 2026

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✨ Brand Guarantee

RichWayz Life Entertainment proudly stands behind our Level Up, Hustle Backwards, Black, and Yellow clothing brands. We are committed to delivering high-quality products and ensuring your total satisfaction.

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🚚 Shipping Information

• Checkout: Shipping fees are calculated and added to the total cost of each item at checkout.

• Fees: Shipping charges are non-refundable, except where required by law.

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🔄 30-Day Size Exchange

If your item doesn't fit perfectly (too large or too small), we’ve got you covered:

• Request Period: Must be made within 30 days of delivery.

• Condition: Items must be unworn, unwashed, and undamaged.

• Shipping: You cover the cost to ship it back to us; RichWayz Life Entertainment will pay to ship the new replacement size back to you!

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💰 30-Day Returns & Refunds

If you are not completely satisfied with your purchase:

• Full Refund: Return the item within 30 days of delivery for a full refund.

• Inspection: Refunds are issued to the original payment method after we receive and inspect the item.

• Requirement: Items must be in original, unused condition.

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❌ Non-Returnable Items

The following items cannot be returned or refunded:

• Merchandise that has been worn, washed, or damaged.

• Returns attempted after the 30-day window.

• Digital Content: Music, audio, videos, and podcasts.

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📝 Return Process

To start your return or exchange, please follow these steps:

1. Email Us: Contact RichWayzlife@gmail.com with your order number.

2. Details: Mention the reason for the return or the new size needed.

3. Ship It: Send the item back using a trackable shipping method (we are not responsible for lost mail).

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⚖️ Right to Refuse

RichWayz Life Entertainment reserves the right to deny any return or exchange that does not meet the criteria outlined above.